Automation, the redesign of processes and the balance between technology and the human factor, operational excellence is a short-term challenge but also an investment in the future. AI is one of the drivers of this excellence and it can increase judgement and decision-making capabilities. What link can we find between technical and human factors? How can we increase the employee’s involvement? What are the levers for connecting equipment/machines to the customer’s needs and the company’s ecosystem? Learn all about fuelling the ongoing improvement process and becoming more streamlined in the marketplace.